If you have an MSI User account:
Actually you can reach the MSI Support Service Desk team on German (Bavarian) business days from 8:00 to 18:00 CET: Direct link to our Support Service Desk (internal link)
User requests run fully automated 24/7 in the same ticket tool: User Request ticket (internal link)
Access to MSI Services: As an admin you can grant or refuse user access by yourself: Self service user management (internal link)
Without access to an MSI User account you can reach out support team via e-mail: support@msi.audi.com
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